RE: Franchising Opportunity

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Jenna Bilmer 
 
 
 
  
I contacted AK Level and Polish as we needed to resolve an issue we were experiencing in my office with our doors dragging on our concrete floors, and I'm so glad that I did! Fazel offered fantastic communication, attention to detail, and himself and his teammate were able to resolve our problem after one site visit. It was incredible to know that we could rely on their team to resolve a problem we had been dealing with for a long time, and I know we will contact them if any other issues come up for us in the future! It's a no brainer to hire AK Level and Polish for any grinding or epoxy needs you or your business may need.
  
 
  
 
 
 
  
 
 
 Chris Kirby 
 
 
 
  
I hired AK Level & Polish to level 860 square feet of space in my basement. Fazel was exceptional, answered all questions that I had, chose the right product for the job, and performed what was nothing short of a flawless installation. Everything about product and even more so the preparation and installation service itself exceeded all expectations. I cannot think of a single thing that I would change about the experience and will definitely be using this company for some upcoming projects.
  
 
  
 
 
 
  
 
 
 Mohammad Bakhshesh 
 
 
 
  
I had an excellent experience working with AK Level & Polish Epoxy team. Their level of professionalism and expertise was outstanding.
Fazal was incredibly responsive and attentive to my needs, ensuring that the end result exceeded my expectations.
The craftsmanship and attention to detail displayed by him and his team were impeccable, resulting in a stunning and flawless finish.
Throughout the entire process, he demonstrated exceptional project management skills, coordinating with other contractors and ensuring a hassle-free experience.
Not only was Fazal highly skilled, but he was also a pleasure to work with, always approachable and friendly.
I highly recommend AK and their floor epoxy team for any flooring project. Their commitment to delivering a high-quality end product is truly commendable.
If you're looking for a top-notch epoxy flooring solution, AK is the name you can trust. Five stars all the way!
  
 
  
 
 
 
  
 
 
 hombre 1 .. 
 
 
 
  
We called Fazel to help us with some epoxy issues in our building. Not only did he come when he said he would, but his professionalism and knowledge of the product proved he was the one for the job. He accommodated the time frames we required and did an excellent job. The workers were not only fast but did an excellent clean up. Definitely will use this company again, not only in this building but others that we manage.
  
 
  
 
 
 
  
 
 
 ed chun 
 
 
 
  
We have the epoxy coating done by Fazel's team yesterday.  Fazel is patient, knowledgeable and professional.  His dad, Mr. Akbari, is highly attentive to details, and cares about the quality and results he provides to his customer.  We are very pleased with the service they provided to us and would recommend them to others.
  
 
  
 
 
 
  
 
 
 Brad Jamieson 
 
 
 
  
The team ground down and smoothed out the sides of our outdoor porch and applied two layers of Epoxy. They were professional, friendly, and courteous and did an excellent and timely job.
  
 
  
 
 
 
  
 
 
 A K 
 
 
 
  
Great team, they finished the job on time. Very professional. Will be contacted in future for more new built home projects. Thank you!!
  
 
  
 
 
 
  
 
 
 Belal Ahmed 
 
 
 
  
They showed up on time, worked hard, and completed the projects quickly and as scheduled.
  
 
  
 
 
 
  
 
 
 Bahar Amir 
 
 
 
  
Professional, Polite and understanding. Fazal is straight forward and responsive to all questions. I highly recommend dealing with him as he would deliver as promised.
  
 
  
 
 
 
  
 
 
 Carm Ambrosini 
 
 
 
  
Original post: Jan 2023
I originally had stamped concrete in my backyard that was painted by the previous owners. It made the surface extremely slippery. I found AK level and polish online in April 2021. We called them up and Fazel came to the appointment on time and after a consultation, I decided to have them sand down the existing stamping and place a new coating on it, which would mean that I would lose the concrete stamping, but the new surface was called polyasparatic and would look better and more modern. The work was done a few days later by a 2 man team. The workers were professional and respected the surrounding areas and didn't damage anything in my backyard. After a few short months, the surface began to crack. I contacted Fazel and he said he would come by to discuss what the next steps would be. After we discussed it, he said he would come by in early spring the following year (after the winter) to allow for the surface to be fully affected by the winter months. In the spring, I tried reaching out to him with pictures showing the full extent of the surface damage and I didn't receive a response. I'm very disappointed with the condition my patio is in now and with the work being backed by a warranty, I expected something to be done about . I wish that they provided more knowledge of the product. The pictures clearly show that this top coating that was offered,  wasn't made for an outdoor surface and should have be cut with the existing concrete underneath to prevent it from damaging.  There are some other areas that cracked open and popped up because it was exposed to outdoor use.

Update May 2023
Fazel just came by over the weekend and redid the work. We've kept in contact over the last few months and he committed to come by and redo it. Even after rain delays, he still kept his word and came the next available day. We were both very discouraged that the previous technique didn't work. we decided on grinding down the topcoat again and applying a simple sealant. The work was completed in a day. I've changed my rating to a five star because AK Level kept their word and the job was under warranty and no cost to me. There is still some disappointment on the work though. The polyaspartic floor coating was double the cost of the sealant technique. I do understand the operating cost on AK Level's part to redo the project, but as a paying customer, it's still hard to stomach that I paid double for a basic solution, but I do appreciate the customer service.